h77i Privacy Policy

1 Introduction & Scope

h77i is a secure and reliable online gaming platform offering live casino, sports betting, and slot game services for users in Bangladesh. We believe it is our fundamental responsibility to respect your privacy and ensure the protection of your personal information.

This privacy policy ("Policy") applies to the h77i website, mobile version, and all associated services. By creating an account on this platform, using our services, or visiting our website, you are considered to have accepted the terms described in this policy.

This policy has been prepared in line with the data protection guidelines in force in Bangladesh. If you disagree with any part of this policy, please refrain from using our services.

2 What Information We Collect

To provide services on the h77i platform, we collect various types of information as outlined below:

2.1 Identity Information

• Full name
• Date of birth (for age verification — only those aged 21 or above may register)
• National ID card or passport number (where identity confirmation is required)
• Username

2.2 Contact Information

• Email address
• Mobile number

2.3 Financial Information

• bKash, Nagad, Rocket, or Upay account number (for processing transactions)
• Bank account details (for bank transfers)
• Transaction history and amounts

2.4 Technical & Usage Information

• IP address and device identifier information
• Browser type and version
• Operating system information
• Session logs and gaming activity records
• Information obtained from cookies and similar tracking technologies

3 How We Collect Information

h77i collects your information through the following methods:

3.1 Directly from You

We collect information you voluntarily provide through the account registration form, deposit requests, withdrawal applications, contact via support services, and survey or feedback forms.

3.2 Automatically

When you use our platform, certain information is collected automatically for technical reasons. This includes your browsing behaviour, game play history, and the nature of your interactions with the platform.

3.3 From Payment Service Providers

When transactions are completed through bKash, Nagad, Rocket, Upay, or banking services, the relevant service providers share necessary information with us for the purpose of transaction confirmation and fraud prevention.

4 Purpose of Using Your Information

h77i uses your information only for the following legitimate purposes:

4.1 Service Operation & Improvement

• Creating, managing, and verifying accounts
• Processing deposits and withdrawals
• Providing gaming services and bonus offers
• Identifying and resolving technical issues on the platform
• Research and analysis to improve service quality

4.2 Security & Compliance

• Identity verification and age confirmation (to confirm age 21+)
• Prevention of fraud and fraudulent activity
• Ensuring account security
• Enforcing responsible gaming policy

4.3 Communication

• Sending important service-related notifications
• Providing customer support and resolving complaints
• Promotional communications, subject to your consent

We never sell or rent your information to third parties. Any use of information is limited to the purposes described in this policy.

5 Data Storage & Security

5.1 Security Measures

To keep your information safe on h77i, we use industry-standard SSL (Secure Socket Layer) encryption technology. As a result, all information exchanged between your browser and our servers remains encrypted. The following protective measures are also in place:

• Storage of data in secure data centres
• Strict access control policy — only authorised staff may access the necessary information
• Regular security audits and vulnerability testing
• Automated detection of unusual activity

5.2 Data Retention Period

We retain your information for as long as your account is active. Even after an account is closed, certain information may be retained for a specified period due to legal obligations, dispute resolution, or fraud prevention needs. Once the applicable retention period has passed, data is securely deleted.

6 Sharing Information with Third Parties

h77i may share information with third parties in the following specific circumstances and to a limited extent:

6.1 Payment Processors

Transaction information necessary to complete deposits and withdrawals through bKash, Nagad, Rocket, Upay, and bank transfer services is shared with the relevant payment processor. These processors manage information in accordance with their own data protection policies.

6.2 Technology & Service Partners

Technology service providers that assist in operating the platform (such as game software developers Pragmatic Play, Evolution Gaming, JILI, Spribe, PG Soft, etc.) may use necessary technical information. This sharing is limited strictly to what is required for service delivery.

6.3 Legal Obligations

h77i may be required to disclose your information in response to a court order, a directive from a government authority, or as required by applicable law. In such cases, we will disclose only the information legally required.

6.4 Business Transfers

If a significant change occurs in h77i's business structure (such as a merger or acquisition), user information may be transferred. In such cases, we will notify you in advance, and the new entity will also be obligated to manage your information under this policy.

Outside the cases mentioned above, h77i never sells, rents, or transfers your information to third parties for any commercial purpose.

7 Cookies & Tracking Technologies

7.1 What Are Cookies

Cookies are small text files stored in your browser. These files are used to ensure the proper functioning of the h77i platform and to improve your browsing experience.

7.2 Types of Cookies We Use

• Essential Cookies: These are necessary for the basic operation of the platform, such as maintaining login sessions and ensuring security. Disabling these cookies will prevent the platform from working properly.
• Functionality Cookies: These help remember your preferred language and settings.
• Analytical Cookies: This information is collected to understand how users interact with our platform, which helps improve the service.

7.3 Cookie Controls

You can control or refuse cookies by changing your browser settings. However, disabling essential cookies may cause some important platform features to stop working.

8 Your Rights

As a user of h77i, you have the following rights regarding your own information:

8.1 Right to Access Information

You have the right to know what information we hold about you and to receive a copy of that information. To make this request, contact our support team.

8.2 Right to Correct Information

If any information we hold about you is inaccurate, you have the right to request a correction. Most of the information provided during registration can be updated by you directly in your account settings.

8.3 Right to Delete Information

In certain circumstances, you have the right to request deletion of your personal information. However, we may need to retain certain information for a specified period due to legal obligations.

8.4 Right to Object to Processing

You may withdraw your consent to marketing communications at any time. Each such communication will include an option to unsubscribe, or you can ask our support team to stop them.

8.5 How to Exercise Your Rights

To exercise any of the rights listed above, contact our support team via live chat or email. We will respond to your request within a reasonable time.

9 Protection of Minors

h77i's services are strictly for those aged 21 or above. We do not intentionally collect information from anyone under the age of 21. We take steps to verify age during the registration process.

If we suspect that a user is under the age of 21, steps will be taken to suspend the relevant account and delete the stored information. If a parent or guardian believes their child has created an account as a minor, please notify our support team immediately.

10 Policy Changes

h77i may update this privacy policy from time to time. Changes to the policy may be necessary due to service improvements, the addition of new technologies, or changes in applicable laws and regulations.

For significant changes, we will send a notification to your registered email address or display a clear notice on the platform. Continued use of the platform after any changes will be considered acceptance of the updated policy.

We recommend visiting this page regularly to stay informed about the latest policy.

11 Contact

If you have any questions or comments about this privacy policy, or wish to exercise your rights regarding your information, contact the h77i support team:

We are ready to answer any of your questions in Bengali. h77i is always committed to protecting your privacy.